Refund and Return Policy
Refund and Return Policy
Thank you for shopping at fayedtion. We take pride in the quality of our Notion templates and digital products. Please read this policy carefully before making a purchase.
1. Digital Products Policy Due to the digital nature of our products (Notion templates, digital downloads, and digital tools), all sales are final. Once a product is purchased and access or a download link is provided, it cannot be returned, and no refunds or exchanges will be issued.
By completing your purchase, you acknowledge and agree that you are buying a non-refundable digital item.
2. Why We Do Not Offer Refunds Unlike physical goods, digital products cannot be “returned.” Once you have duplicated a Notion template into your workspace or downloaded a file, you have full access to the intellectual property. Therefore, offering refunds opens the potential for abuse of our products.
3. Exceptions We stand behind our products. While we do not offer standard refunds, we will gladly assist you or offer a replacement under the following rare circumstances:
Defective or Corrupt Files: If the template link is broken, the file is corrupt, or the product is fundamentally flawed and unusable.
Duplicate Purchase: If you accidentally purchased the exact same template more than once in a single transaction.
If you experience either of these issues, please contact us within 7 days of your purchase.
4. Technical Support If you are struggling to use the template or need assistance setting it up, we are here to help! We want you to get the most out of your purchase. Please reach out to our support team, and we will guide you through resolving any technical difficulties.
5. Contact Us If you have any questions about this policy, or if you need support with your purchase, please contact us at:
Email: support@fayedtion.com
Contact Page: fayedtion.com/contact